Scarlett Chase Shim Kit
Our proprietary design lifts the forefoot to reduce the pitch between the heel and the ball of the foot. That shift moves weight off the ball of your foot and back into the heel, relieving pressure and reducing slip into the toe box.
The result: a 75mm heel wears like a 45mm, and a kitten heel feels closer to a flat.
Inside every pair: an orthotic-grade removable insole, a hidden platform outsole for shock absorption, a molded heel cup, and an upper cut to accommodate bunions and varying widths.
Details
Scarlett Chase provides two pairs of shims with all pump purchases. Shims are used to customize the fit of your SC pumps, by holding your foot back further in the shoe. An explanatory card entitled "Beautiful Power™ Tools Enclosed" is included to explain how to utilize these shims.
If you would like to purchase an additional SC Shim System for your Scarlett Chase selection, please email vip@scarlettchase.com and include your shoe size and desired number of shims.
Please note, additional SC Shim Systems are only available for customers with a previous Scarlett Chase purchase.
Fit and sizing
True to size. If you are between sizes, or if you wear an orthotic, take the larger size.
Every closed-back style takes a removable insole, so a custom orthotic drops straight in.
Not sure? Speak with a fit specialist before you order.
Materials and care
Hand-selected European materials, chosen to mold to your foot over the first few wears.
Store with the shoe trees, keep suede away from damp, and let leather rest a day between wears.
Exchange & Return Policy
We want your Scarlett Chase shoes to fit beautifully. Exchanges and returns are welcome within 14 days of delivery, provided items are unworn and in original packaging.
Gift cards and items marked as final sale are not eligible for returns or exchanges. See full Returns & Exchange Policy.
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Inside Scarlett Chase
Couture Made for Movement
Patented, Orthotic-Grade Removable Insole
Engineered with non-compression, rebounding foam that gently cradles the foot in unparalleled comfort and support. Delivers lasting cushioning and structure, maintaining its shape wear after wear for effortless all-day movement.
Pitch-Changing, Forefoot-Elevating Construction
A proprietary design that subtly lifts the forefoot to reduce pitch and redistribute weight for balanced alignment. The result: eased pressure, improved stability, and a heel that feels lower than it looks—so you walk as naturally as in flats.
European Handcrafted Luxury Materials
Crafted from premium European leathers and textiles selected for their supple feel, enduring structure, and timeless finish. Each material is designed to move beautifully and only improve in character over time.
For You
